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Clinical Rates and Additional Information

We believe that everyone deserves access to quality mental health care. That's why our clinicians offer a range of hourly rates to make our services more accessible and covered by most health benefit plans. All of our clinicians are registered with their respective regulatory colleges and have expertise in their respective fields.

We strive to ensure everyone has access to the care they need, when they need it. That's why we offer a range of services, including individual, couples, and group counselling, as well as online services.

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Rates

Our rates for therapy vary dependent on length of session, therapeutic service proided and clinician. To get the most accurate idea of your rate please visit your clinician's profile on our Jane portal.


Individual Counselling & Psychotherapy

$130.00 to $150.00 per session


Couples Counselling & Psychotherapy

$150.00 to $240.00 per session


Family Counselling & Psychotherapy

$150.00 to $180.00 per session

*Please note, these rates represent the rate range for 50 minute sessions,

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Insurance Coverage

Many insurance plans cover psychotherapy and we encourage you to check with your insurance provider prior to booking. Some plans cover certain designations, so being aware of what clinicians are covered is helpful information when we are considering who to book you with. We are not able to bill your insurance company directly. Payment will be due at the time of your appointment and a receipt will be provided to you with a detailed receipt you can submit to your insurance company.

Late Cancellations & Missed Appointments

Running Late?

If you expect that you may be late for your appointment, you can contact your clinician directly via email. If you do not have your clinician’s email, you can contact us through email.

No Shows

If you do not show up for your appointment, this is considered a no show and you will be charged 50 percent of your appointment rate. Please note, most insurance benefits do not cover no shows.

Cancelling

If you need to cancel your appointment, do so 24 hours or more before your appointment. If you cancel your appointment with less than 24 hours notice, you will be charged for 50 percent of your appointment rate.

Rescheduling

If you need to reschedule your appointment, do so 24 hours or more before your appointment. If you cancel your appointment with less than 24 hours notice, you will be charged for 50 percent of your appointment rate.

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Subsidized Care
Subsidized Therapy & Student Program

We offer subsidized therapy rates through our therapist-in-training program. We have students who are completing their Master of Counselling Psychology and Master of Social Work programs who are being supervised by seasoned clinicians. We hope that by offering this program, we can reduce some of the barriers to accessing support while also contributing to the professional development of psychotherapy and counselling students.
 

If you are interested in participating in our Subsidized Therapy Program please read the information below and complete our intake questionnaire.

What to Expect

The number of available appointments are limited, so we cannot take on all people requesting appointments. At this time, we are not maintaining a waitlist for subsidized therapy clients.
 

While we work to serve a variety of mental health concerns, our therapists-in-training are equipped to support a specific number of client concerns as they grow and develop as a therapist. If we do not have a therapist-in-training to support you with your wellness goals, we are happy to provide a list of practitioners or organizations who may be a better fit for what you are looking for.
 

At this time, we are accepting adults for individual appointments into our subsidized therapy program. we are not currently able to support children and adolescents, or family and relationship therapy appointments in the therapist-in-training program.

All therapists-in-training are supervised by clinicians with at least five years’ experience, and thirty hours of supervisor training. This means that all of the work done with your therapist-in-training is discussed with their supervisor to ensure that they are providing you with effective care.

Student placements are typically 6-8 months in duration. As such, depending when you start therapy,
you may be transitioned from one therapist-in-training to another to allow for continuity of treatment.

Subsidized rates are determined with your therapist-in-training during a consultation call. This rate will be applied to all of your appointments while you are in the subsidized therapy program.

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